Cancellation Policy
Last updated: January 6, 2025
Overview
At rudimentarytechnologies.com, we strive to accommodate your needs whenever possible. However, due to our fast processing and production times, we have specific guidelines for cancelling orders. Please review the following terms to understand how cancellations work at our store.
Cancellation Window
Customers can cancel in the handling time in the 1 business day after the order. And wait for the product to reach to them and ship it back to us
How to Cancel Your Order
To cancel your order within the 1-business day window, please contact us immediately using the following methods:
Email: sales@rudimentarytechnologies.com
Phone number: +1 (707) 285-7205
Please provide your order number and contact details in your cancellation request to expedite the process.
Restrictions on Cancellations
After the 1 business day window has passed, your order will have entered the production process and cannot be cancelled or modified, except for the shipping address. This is because our production processes are designed to get products to our customers as quickly as possible.
Modifying Shipping Address
If you need to correct or modify your shipping address, please contact us as soon as possible before your order is dispatched. We will make every effort to accommodate your request. However, once an item is shipped, changes to the shipping address cannot be made.
Contact Us
If you have any questions or concerns about our Cancellation Policy, please do not hesitate to reach out. We are here to help with any issues you may encounter:
Physical Address: 1525 Hearn Ave Santa Rosa, CA 95407
Email: sales@rudimentarytechnologies.com
Phone number: +1 (707) 285-7205
Hours of Operations: Monday through Friday 8:00am to 4:00pm PST
Order Cut-off Time: 11:00 A.M PST
Changes to the Cancellation Policy
rudimentarytechnologies.com reserves the right to modify this Cancellation Policy at any time. We encourage customers to review the policy periodically for any updates or changes.